Good service does make the difference

Team Ordering – Customer Service

Ordering team apparel should be a smooth process: select the apparel, size and decoration. Right? What if you have questions? A vital ingredient in navigating the team ordering process is experienced customer service.  A high level of product knowledge and awareness of the wide variety of decorating techniques, questions about sizing and anything in between are essential to ensuring your order is completed on time and on budget.

Some of the complicating issues with team ordering are:

  • female sizing for both girls and women of all sizes
  • male vs. female style sensibilities
  • personalizations of names and numbers based upon size
  • orders must be manually processed multiple times, thus increasing the likelihood of error

What qualities should you look for in selecting a company for your team ordering needs?

  • knowledgeable/ experienced staff
  • one contact person
  • easy, one time order entry
  • personalized names, numbers, titles
  • sizing charts/explanations
  • instant order acknowledgement with order status
  • shipping notification with tracking number
  • wide variety of options to service your team and spirit wear needs
Contact us to discuss your needs today!
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